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Havas CX

Welcome to Havas CX India

Havas CX India is a customer engagement agency, part of the Havas CX global network. A CX network with agencies in 19 countries, engaging over 1500 people across 26 Havas villages. This network brings together the strongest CX minds from a global talent pool.

We combine data, technology, strategy and creativity to optimize CX differentiation and deliver meaningful engagement between brands and people at every step of customer journey.

Our Clients

LamborghiniShazeEmeritusDabur SparcEruditusLionsgateplayAir AsiaaegonBoschBosch Park Zeus

Our Capabilities

CX Insights & Strategy
Data intelligence & strategy
Customer journey mapping
Brand & communications strategy
Creative & content strategy
Digital & social strategy
Creative & Marketing
User interface and experience design
Omnichannel & multicultural marketing & operations
Content studio
Search engine optimization & marketing
Social media marketing
Account-based marketing & personalization
Influencer marketing
Technology & Innovation
Consulting
Experience design
System integration
Digital command centre
Website & app development
Emerging tech, AI & voice
Marketing automation
Online reputation management
E-commerce
Digital & social commerce
Commerce technology
Marketplace services
Commerce operations
Advocacy & Marketing Effectiveness
Digital PR
Experiential marketing
Customer relationship management
Community management
Thought leadership
Crisis management
Corporate social responsibility
Media
Media strategy
Media buying & management
Media experience (MX)
Native media
Programmatic buying
Performance audits
Mobile & geolocal

Our People

Prashant Tekwani

Managing Partner & Head, Havas CX India

Ofira Ashtamker

VP - Client Success